Terms of service
1. Who these terms are between
These terms are an agreement between [Legal business name] ("CutBook", "we", "us") and the business that uses CutBook ("the shop", "you"). The person who accepts them confirms they are authorised to bind the shop. CutBook is a service for businesses, not for personal or household use.
2. The service
CutBook lets a shop keep its appointment book, client list, checkout records and earnings reports online. We set up shops by hand after a request. We may improve, change or remove features over time; we will not remove a core feature you rely on without reasonable notice.
3. Your account
- One email address can own one shop.
- You are responsible for everything done under your shop's login and on the devices you leave signed in, including by your staff. Keep the password and owner PIN private, and tell us straight away at [privacy@your-domain] if you think someone else has access.
- Give us accurate information and keep your contact email current; that is how we reach you about your account.
4. Your data
- It's yours. You own the information you put into CutBook. You give us permission to store and process it only to provide the service to you.
- Your clients. You are responsible for collecting your clients' information lawfully, for having their consent to record it and to contact them, and for answering their privacy requests. We will help where we can. Our Privacy policy explains how we handle it.
- Export and leaving. You can export your client list at any time. After you close your account, we delete your data as set out in the Privacy policy.
- We don't sell it, show it to other shops, or use it for advertising.
5. Acceptable use
You agree not to: use CutBook for anything unlawful; store information you have no right to hold; send spam through it; try to access another shop's data or get around our security or limits; overload, copy, resell or reverse-engineer the service; or upload harmful code. We may suspend an account that does these things, and will tell you why unless the law or safety prevents it.
6. Trial, fees and payment
- New shops get a free trial. The length is shown when your shop is set up. No card is needed for the trial.
- After the trial, CutBook costs the flat monthly fee shown on our website or agreed with you in writing, plus applicable taxes (HST/GST/QST). The fee does not depend on how many barbers or bookings you have.
- If the trial ends or a payment is missed, your book becomes read-only: nothing is deleted, and you can still see and export everything. Full access returns once the account is paid.
- We will give at least 30 days' notice by email before any price change. Fees already paid are not refunded, except where the law requires.
7. Cancelling
You may cancel at any time by emailing us; access continues to the end of the period you have paid for. We may end the service for a shop with 30 days' notice, or immediately for a serious breach of these terms. Either way, you will have the chance to export your data first unless the law prevents it.
8. Availability and support
We work to keep CutBook available and your data backed up, but we cannot promise it will never be interrupted, for example during maintenance or an outage at one of our providers. Keep your own export of important information. Support is by email at [privacy@your-domain].
9. What CutBook is not
CutBook helps you keep records; it does not process payments, and its earnings, tax and commission figures are tools, not accounting, tax or legal advice. Check important numbers with your accountant.
10. Liability
CutBook is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses such as lost profits, lost bookings or lost data, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.
You agree to cover our reasonable losses from a claim by a third party (for example, one of your clients) that arises from how you used CutBook or the information you put into it in breach of these terms.
11. Changes to these terms
We will email you at least 30 days before a material change takes effect. If you don't agree, you may cancel before then. Continuing to use CutBook after that date means you accept the new terms.
12. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be heard in the courts of Ontario, unless the law of your province gives you the right to go to your own courts.
13. General
If part of these terms is found unenforceable, the rest still applies. Not enforcing a term is not a waiver of it. These terms and the Privacy policy are the whole agreement about CutBook, unless we have signed something else with you. You may not transfer this agreement without our consent; we may transfer it to a business that takes over CutBook, and will tell you if we do.
14. Contact
[Legal business name]
[Mailing address, Ontario]
[privacy@your-domain]